An 87-year-old grandmother walked into a McDonald’s to get a cup of coffee and when he walked back to her car it was gone.
In the video below, Cherry, an awesome lady, said she hadn’t been in the store 30-35 minutes after waiting on service and sitting down to drink her coffee when she learned her car was removed. Her bill — over $400.00.
She didn’t have a cell phone to call for another ride and the McDonald’s didn’t allow her to use their phone so she had to walk almost two miles to the nearest transient building.
After the video (below) aired, the restaurant chose to break it’s the partnership with a local towing company
Midtown Detroit’s McDonald’s has announced it is severing ties with Breakthrough Towing following months of reports from unsatisfied customers who say their cars were improperly towed from the restaurant’s small parking lot.
“We take the allegations of Breakthrough Towing’s towing practices that may impact McDonald’s customers very seriously,” reads a statement from Virgirilli Management Company, the company that runs the McDonald’s. “We are listening to our customers’ concerns and plan to end our relationship with Breakthrough Towing.”
According to signs posted at the restaurant, the parking spots are reserved for McDonald’s customers only. However, many have come forward in recent months saying that they were paying customers and that their cars were towed while they were still in the restaurant.
Original story via MetroTimes
In addition to Midtown breaking off their partnership, AAA also claimed they were cutting their partnership with the towing company. According to MetroTimes, a class action lawsuit was filed against Breakthrough.
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