A callous and cruel 911 dispatcher resigned her post after an outrageously disturbing audio recording was released from a 911 call between her and a drowning woman.

The victim Debra Stevens, died last week when her car was swept up in a flash flood. The 911 dispatcher was callous, rude, and verbally abusive to the dying woman, and even told her to “shut up” at one point.

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The disturbing recording sparked so much outrage, that the 911 operator resigned. Which is a blessing, since Arkansas authorities said the operator didn’t violate policy and would not have been fired for her handling of the call.


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Insider reported that the interim police chief Danny Baker told WILX-10 that the dispatcher was working her last shift when the call came in, after she submitted her resignation two weeks earlier. Baker added that the dispatcher “did nothing criminally wrong,” nor did she violate policy — so she would not have been terminated had she not already resigned.

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But Baker said he understands the outrage based on the call, and said they are launching an investigation into the department’s policies and response training.

Police released disturbing audio of an Arkansas woman who called for help in the final moments of her life, drowning in her car, only to be met with mockery and disdain by the dispatcher.

Debbie Stevens, 47, was on her regular paper route in Fort Smith Saturday, Aug. 24 when a flash flood swept up her car. Panicking, she dialed 911.

“Please help me, I don’t want to die!”, Stevens begs on the call that lasted 22 minutes. “I can’t swim! I’m scared! I’m going to drown!”

The dispatcher, Donna Reneau, who was working her final shift after giving her notice two weeks earlier according to the Fort Smith Police Department, replied flippantly telling her authorities will get there when they get there and that she’s not going to die, at one point telling her to “shut up.”

As the water slowly filled Stevens’ SUV, she responded: “I’m scared. I’ve never had anything happen to me like this before.”

Stevens pleaded for help and prayer but received a lecture: “Well this will teach you, next time don’t drive in the water,” Reneau responds. “I don’t see how you didn’t see it, you had to go right over it, so.” [Fox News]

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